tantoto Platform Privacy Notice

This page describes what we collect when you use tantoto and how we keep that data protected. We collect personal information during account registration, identity verification, deposits, withdrawals, and gameplay to operate our platform securely and comply with regional gaming regulations.

Our privacy commitments centre on transparency — you know what data we hold, why we hold it, and how long we retain it. We do not sell your personal information to third parties. We share data only with payment processors, compliance teams, and law enforcement where required by law. Your account data on tantoto is encrypted and stored on secure servers.

This notice applies to all users accessing tantoto services. If you have questions about our privacy practices, contact our support team via live chat or email.

What Data We Collect at tantoto

We collect data in several categories when you register and use tantoto. Registration data includes your email address, password hash (encrypted), date of birth, and username. Identity verification data includes your government-issued ID number, full name as it appears on official documents, and a photograph of your face (for facial-matching verification). We collect this during Know Your Customer (KYC) verification to comply with anti-money-laundering regulations.

Payment data includes your e-wallet provider name (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank name (mobile banking, local payment, online payment, e-wallet), account holder name, and the last four digits of your account number. We do not store full account numbers or banking credentials — payment processors handle this securely. Transaction data records every deposit, withdrawal, wager, and balance change on your account, including timestamps and amounts.

Device and usage data includes your IP address, browser type, device type, and pages visited on tantoto. We collect this for security monitoring and to detect fraud or unauthorized account access. Communication data includes messages you send via live chat support — we retain these for dispute resolution and service improvement.

How We Use Your Data

We use collected data for several purposes. Account administrationwe use your email, name, and ID to create and manage your account, verify your identity, and process your wagers and withdrawals. Regulatory compliancewe use identity and transaction data to satisfy anti-money-laundering (AML), Know Your Customer (KYC), and gaming-license requirements. We may share data with regulators if required by law.

Security and fraud preventionwe analyze IP addresses, login patterns, and transaction data to detect unauthorized access, account takeover attempts, and suspicious wagers. Payment processingwe share your name, account details, and transaction amount with e-wallet providers and banks to process deposits and withdrawals. Customer supportwe use your communication history and account data to resolve disputes, answer questions, and improve our service.

We do not use your data for marketing emails, promotional SMS, or targeted advertising without your explicit consent. We do not sell your personal information to third parties for any reason.

Data Retention and Storage

We retain your account data for as long as your account exists on tantoto. After you close your account, we retain transaction records and identity data for seven years to comply with financial regulations and dispute resolution requirements. We delete other personal data (chat messages, device logs) within six months of account closure.

Our servers may sit outside your jurisdiction — tantoto uses data centres in multiple regions for redundancy and performance. Your data is encrypted in transit and at rest using industry-standard protocols (TLS encryption for data in transit, AES-256 encryption for stored data). We maintain access logs to track who views your account data and when.

Third-Party Processors

We share your data with third-party service providers to operate tantoto. Payment processors (e-wallet platforms and banks) receive your name, account details, and transaction amount to process deposits and withdrawals. Identity verification vendors receive your ID, name, and photograph to perform facial-matching and document verification. Hosting providers store your account data and transaction logs on secure servers.

All third-party processors are contractually bound to protect your data and use it only for the purposes we specify. We do not permit them to sell your data or use it for their own marketing. If we suspect a processor has breached your data, we notify you within the timeframe required by law.

Your Rights and Choices

You have the right to request a copy of all personal data we hold about you on tantoto. You have the right to correct inaccurate data (such as misspelled name or wrong phone number). You have the right to request deletion of your data, subject to our legal obligation to retain it for seven years after account closure. You have the right to object to data processing for certain purposes, though this may limit your ability to use tantoto.

To exercise these rights, contact our support team via live chat with your request. We will respond within 30 days. If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority.

Cookies and Tracking

We use cookies on tantoto to maintain your login session, remember your language preference, and track your browsing behaviour for security and analytics. Cookies are small files stored on your device that your browser sends to us with each page request. You can disable cookies in your browser settings, but this may limit functionality on tantoto (such as session login).

We use analytics tools to measure page views, user sessions, and traffic patterns. These tools may set cookies or use pixel tracking. We use this data to improve our platform, not to identify individual users. We do not permit analytics vendors to use your data for their own purposes.

Policy Changes and Contact

We may update this privacy notice if our practices change. We will notify you of material changes by email or by posting a notice on tantoto. Your continued use of the platform after changes are posted constitutes your acceptance of the updated notice. Check this page regularly for updates.

If you have questions about this privacy notice or our data practices, contact tantoto support via live chat at tantoto.app, or email our data protection team. We aim to respond to privacy inquiries within 48 hours.

Summary of Our Privacy Commitments

We at tantoto collect personal data only to operate your account, process payments, verify your identity, and comply with gaming regulations. We encrypt all data in transit and at rest. We do not sell your information to third parties. We share data only with payment processors, compliance teams, and law enforcement where required by law. You have the right to request, correct, or delete your data (subject to legal retention requirements).

Our privacy practices are designed to balance security, regulatory compliance, and your right to privacy. We take account security seriously — enable two-factor authentication on your tantoto account, never share your password, and report suspicious activity to our support team immediately.

This privacy notice is effective as of the date shown on tantoto.app. We update this notice as our practices evolve. Your questions about privacy are welcome — contact us via live chat or email.